Delivery & Returns

We send our orders via Royal Mail 1st Class Standard which will take approximately 1-3days to arrive after dispatch.

Due to the nature of our items being made-to-order we aim for next day dispatch.

Standard Delivery (UK) - £2.99

Unfortunately at this time we cannot ship internationally

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

1. First email us within 30 days of delivery at info@sweetandembossed.co.uk with your name order number and reason for the return.

2. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If the return is due to an error on our part please email and let us know and we will make it right as quickly as possible.

If the return is due to anything other than our error, then you are responsible for the cost of shipping the product back to us. We cannot supply return shipping labels. We also strongly suggest that you ship via Royal Mail with a tracking number as we cannot be responsible for packages lost in transit back to us.

You can always contact us for any return question at info@sweetandembossed.co.uk.

 

Sweet & Embossed,

32 Setley Gardens,

Bournemouth,

BH8 0HQ